What if I am not sure what size to buy?

Please refer to our size guide. It will not only give you a good idea of our sizes but there is also a handy guide to measuring yourself so you can be sure to get the right size. Ladies, please note that all sizes referred to on the site are UK Women sizes. See our size guide for conversions to US sizing.

If you do happen to get the wrong size, please call our Customer Care team and they can check availability of other sizes for you. They can be contacted on +44(0) 207 498 3882 or from the United State of America and Canada toll free on 1 888 336 1192. We are available from Monday to Friday 08:30 to 18:00 GMT (3:30am – 1pm EST).

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I saw a shirt on the web site a few months ago but it is not there anymore – can I still buy it?

Some of our shirts are seasonal exclusives - this means we make them in small numbers and they are likely only to be available for a few months. If the shirt you liked was one of these exclusive shirts then it may not be possible to locate one - we recommend that you call our Customer Care team on +44(0) 207 498 3882 or from the United State of America and Canada toll free on 1 888 336 1192. We are available from Monday to Friday 08:30 to 18:00 GMT (3:30am – 1pm EST). If one is available they will do their best to find it for you.

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If an item is out of stock, will I still be able to place an order?

You will not be able to place the order immediately, but you may be given the option to receive an email confirmation when the product is back in stock. The ‘email me when in stock’ service is available on many of our ‘Classic’ shirt styles.

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Do you offer price adjustments?

Unfortunately we cannot offer price adjustments on any purchases.

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Do you gift wrap?

Please select the free Thomas Pink gift box service on the right-hand side of the Shopping Bag page and we will ensure your shopping arrives in Pink’s signature packaging.

When ordering online, if you do not select the free gift box service on your order the items will not be delivered in the Thomas Pink gift packaging.

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